Pick Up Policy
What are your cancellation and refund policies for Charcuterie Boards, Boxes, and Table orders?
- Cancellations must be made 48 hours in advance of the delivery date/event date to be fully refunded. Cancellations made 24 hours before the delivery date/event date will receive a 50% refund. Orders canceled on the same day of the event/delivery date won't be refunded.
How to reschedule a Grazing Table?
- You can e-mail with the reason and new date required for the Grazing Table, orders can be rescheduled only one time. If you wish to reschedule more than one time, a 15% fee of the total will be required.
Note: When you place an order or book a date for a private event, we may have to turn down other people's requests.
We offer Pick up only upon request.
Please, note that we offer a 15 minute window in case the customer is running late. After 15 minutes, if we don't hear back from you and/or we have other orders to be delivered, we will have to reschedule a time that works best for everyone. But we will always try our best to work with you.